FREQUENTLY ASKED QUESTIONS
We source our teas from the finest tea producers in Assam, Darjeeling, Kangra, Nilgiri.
No. 3 Clive Road, together with a master tea blender, makes unique, hand crafted tea blends here in New Delhi.
No. 3 Clive Road sources organic ingredients wherever possible. We strive to source the best quality ingredients available in India.
We do not use any artificial ingredients in No. 3 Clive Road tea blends. All of the ingredients are natural and sourced in India.
All of No. 3 Clive Roads products are suitable for vegetarians and vegans.
The shelf life of tea averages two years when kept in an airtight, dry container and out of direct sunlight.
Tea is best stored in a dark and cool place in an airtight container. It is important to remember that tea absorbs scents, so make sure to keep it away from perfume and other spices.
There are roughly 60 teaspoons in 100 grams of tea. One teaspoon can make 2 cups of tea. Full leaf and can be brewed for several infusions.
Sorry to hear this! Please contact our Customer Service team at [email protected] or +917703839229 on WhatsApp and we shall get back to you as soon as possible.
Please contact our Customer Service team at [email protected] or +917703839229 on WhatsApp.
If you have received a confirmation email then your order has been received by No. 3 Clive Road and shall be processed.
Orders are processed on the same day. To change or cancel an order, please get in touch with us at [email protected] or +917703839229 on WhatsApp as soon as possible.
We accept Visa, Mastercard and Amex. We also accept COD for pan-India orders.
Once your order has been placed you shall receive a confirmation email and a tracking number.
We are sorry to hear this. Please do check your tracking number. If this is not working, please contact us on [email protected] or +917703839229 on WhatsApp.
All of No. 3 Clive Road tea is shipped from our tea atelier in New Delhi, India.
No. 3 Clive Road ships online orders within 24-48 hours of receiving them. National holidays will also delay shipments.
Our flatrate for domestic shipments is INR 150 and international shipments is INR 3000.
We ship worldwide! Our flatrate shipping charges for international orders are INR 4000. We offer same-day processing of all International orders.
All No. 3 Clive Road products are inclusive of GST. There shall be no additional taxes added at check out.
At this time we do not accept any returns or exchanges. If you have any problems with your order, please contact us at [email protected] or +917703839229 on WhatsApp.